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    Engagement Process

    From initial contact to project completion - understand the complete workflow.

    The Complete Journey

    Phase 1•1-2 days

    Initial Contact & Discovery

    Once matched with a project, you'll receive an invitation with project details. Schedule an introductory call to discuss requirements, expectations, and timelines. This is your opportunity to ask questions and ensure alignment.

    Phase 2•2-3 days

    Agreement & Onboarding

    Review and sign the engagement agreement covering scope, deliverables, timeline, and compensation. Complete any necessary NDA or compliance requirements. Get access to relevant tools and resources.

    Phase 3•1-4 weeks

    Active Engagement

    Execute the project according to agreed schedule. Maintain regular communication with the client team. Submit deliverables through the platform. Request feedback and iterate as needed.

    Phase 4•3-5 days

    Completion & Review

    Submit final deliverables for client review. Receive feedback and approval. Both parties provide ratings and reviews. Payment is processed automatically upon completion approval.

    Communication Best Practices

    1

    Respond to messages within 24 hours during active engagements

    2

    Set clear expectations about your availability and response times

    3

    Use the platform's messaging system for all project-related communication

    4

    Document important decisions and agreements in writing

    5

    Provide regular status updates, especially for longer projects

    6

    Be proactive about flagging potential issues or delays

    Handling Changes & Issues

    Scope Changes

    If project scope changes significantly, notify both the client and Humint support immediately.

    • • Document the proposed changes
    • • Negotiate updated timeline and compensation
    • • Update agreement through platform

    Dispute Resolution

    If issues arise, our support team is here to help mediate and find fair solutions.

    • • Contact support immediately
    • • Provide documentation of the issue
    • • Work collaboratively toward resolution